Can we offer a knowledge base and self-service support in HubSpot?
Reduce support load with a useful knowledge base.
Yes. HubSpot’s Service Hub supports knowledge bases and self-service experiences, which can reduce support load and improve customer experience.
We can help you design the structure (categories, common questions, tone of voice) and build the articles so they’re actually useful.
Tip: if you’re importing articles via CSV, HubSpot doesn’t support importing tables in knowledge base content.
Next step: If you'd like to talk through your situation, email us at contact@wellmeadow.co.uk, call +44 121 661 5364, or use our contact form: wellmeadow.co.uk/contact-us. If WhatsApp or Facebook Messenger is easier, just say so and we’ll happily use your preferred channel.