How does HubSpot work (in simple terms)?
One CRM, connected hubs, shared truth.
In simple terms: HubSpot gives you a shared database of customers and prospects, plus tools to engage them and track what happens.
You capture leads (forms, meetings, emails), manage the sales process (pipelines, tasks, quoting), deliver service (tickets, knowledge base), and report across the whole journey.
The magic is the connection: marketing, sales and service all see the same picture.
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